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Privacy Policy

Career Solutions Group LLC
Last Updated: November, 2025

This Privacy Policy explains how Career Solutions Group LLC (“CSG”, “we”, “our”, “us”) collects, uses, shares, and protects your personal information when you visit our website, use our services, or otherwise engage with us.

By using our services or accessing our website, you agree to the terms of this Privacy Policy.

  1. Who We Are

Career Solutions Group LLC is a U.S.-based executive coaching and career strategy firm that helps professionals accelerate their job search, strengthen their personal brand, and land their next role. We offer services including resume development, LinkedIn optimization, strategy coaching, job search tools, and live 1:1 sessions.

  1. What Information We Collect

We collect the following types of personal information from you:

A. Information You Provide Directly

  • Name, email address, phone number

     

  • Job title, resume, LinkedIn profile, compensation history

     

  • Personal career goals, target companies, and industries

     

  • Payment and billing details (via secure third-party processor)

     

  • Communications during live sessions or via email

     

B. Information Collected Automatically

When you visit our website, we may collect:

  • IP address, browser type, and device info

     

  • Pages visited and session duration

     

  • Cookies and usage data via Google Analytics or similar tools

     

C. Job Search Portal Data

For clients who use our Job Search Portal:

  • Search preferences, saved jobs, tracking history

     

  • Contact messages or templates used within the platform

     

We do not knowingly collect personal information from children under 18.

  1. How We Use Your Information

We use your information to:

  • Provide coaching services and deliverables

     

  • Customize your resume, LinkedIn, and job strategy

     

  • Process payments and manage your account

     

  • Send session invites, deliver updates, and respond to inquiries

     

  • Improve our website, services, and content

     

  • Track client progress and application activity (only for internal coaching purposes)

     

We do not sell, rent, or share your information with third parties for marketing purposes.

  1. How We Protect Your Data

We take data privacy seriously and use reasonable administrative, technical, and physical safeguards to protect your information. These include:

  • Secure storage of documents and session data

     

  • Password-protected access to client files

     

  • Limited internal access to sensitive information

     

  • Secure payment processing via Stripe or other PCI-compliant platforms

     

No system is 100% secure, but we make every effort to protect your data.

  1. Who We Share Your Data With

We only share data in the following limited scenarios:

  • With third-party service providers such as scheduling tools, payment processors, or analytics platforms who help us operate our business

     

  • If required by law (e.g., to comply with subpoenas or legal investigations)

     

  • If you explicitly request or authorize sharing (e.g., resume submissions to recruiters)

     

We never sell or license your personal information to advertisers or data brokers.

  1. Your Rights

Depending on your location, you may have the right to:

  • Access and review the data we hold about you

     

  • Request correction or deletion of your data

     

  • Opt-out of marketing communications at any time

     

  • Request a copy of your stored materials (resumes, cover letters, notes)

     

To make a request, email us at chris@careersolutionsgroup.org 

  1. Data Retention

We retain your information only as long as needed to deliver services, comply with legal obligations, and improve our internal processes. Coaching session notes and deliverables may be stored for up to 24 months unless otherwise requested by the client.

  1. Third-Party Links

Our website or communications may include links to external websites (e.g., LinkedIn, Stripe). We are not responsible for the privacy practices of third-party platforms and encourage you to review their policies separately.

  1. Updates to This Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly for any changes. Your continued use of our services after changes are posted constitutes your acceptance.

  1. Contact Us

If you have any questions, requests, or concerns about your privacy or data, you can contact us at:
chris@careersolutionsgroup.org
www.careersolutionsgroup.org